These terms and conditions are entered into by and between you and Illume Holding Company, LLC (“Illume,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the “Terms”), govern your access to and use of https://illumecandles.com/, including any content, functionality, and products or services offered on or through https://illumecandles.com/ (the “Site”).
By accessing the Site, or by purchasing our products through our Site, you are acknowledging that you have read, understood, and accept these legally binding Terms. Please read these Terms carefully.
Illume reserves the right to modify these Terms, and our Site at any time. If we do, any changes or modifications will be posted on the Site at https://illumecandles.com/pages/terms-and-conditions. If you access or use the Site after a change, that means you accept the changes, so you should make sure to review our posted policies from time to time. If you do not agree to these Terms, you may not use our Site.
1. Your Access to the Site
By using or engaging with the Site, you acknowledge and agree that you (i) are not under thirteen (13) years of age, (ii) are between thirteen (13) and eighteen (18) years of age and have your parent’s or legal guardian’s permission to use or engage with the Site, or (iii) are of adult age in your jurisdiction.
Subject to the Terms, Illume grants you a personal, limited, non-exclusive, non-transferable, revocable license to use the Site. The license granted to you terminates immediately if you breach any of these Terms. For access to certain functionalities and products on the Site, Illume may require you to register for an account and provide additional information or payment. All information you provide must be accurate and truthful. If you decline to provide the requested information, provide false information, or fail to make a required payment, Illume may cancel your account and deny you access to the Site at any time, without notice.
You may request deletion of your account at any time by sending a request to cancel and delete your account to customers@illumecandles.com. Please note that Illume may retain certain information about your account as required by applicable law or for our legitimate business purposes.
2. Prohibited Uses
The Site is intended for your personal use only, and you agree not make any commercial use of the Site or any associated products and content. You may not modify or download (other than normal page caching) any portion of the Site unless (i) your download is for personal, non-commercial use, and (ii) you have obtained written authorization in advance from Illume. You further agree not to copy any of our content for the benefit of any third party, or use any data mining, scraping, or similar data gathering tools. You also agree not to reproduce, copy, modify, display, sell, visit, or exploit any content from the Site for any purpose.
You agree not to take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have towards anyone. You also agree not to engage in any activity that in Illume’s opinion conflicts with the spirit or intent of these Terms. Illume reserves the right to deny you access to the Site if, in Illume’s sole discretion, you have failed to abide by this Agreement. You also agree to follow all laws, rules, and regulations whether local, state, federal, international, or otherwise.
3. Account Security Responsibility
If you choose to set up an account on the Site, you may need to choose a username and set a password. You are responsible for all the activity on the Site, and for keeping any usernames and/or passwords confidential. If you know or suspect that someone has used username and/or password without permission, you must immediately report it to us at customers@illumecandles.com.
You should use particular caution when accessing the Site from a public or shared computer so that others are not able to view or record your password or other personal information. Illume reserves the right to disable any account, username, or password at any time and for any reason, particularly where abuse or misuse is suspected.
4. Payment Information
Your payment information for any purchases you make through the Site will be processed and stored through a third-party payment processor. You are responsible for paying any and all fees associated with your use of the Site, including any products purchased through the Site. You are solely responsible for all applicable taxes, and will be charged for taxes when required by law. Please refer to the Site for pricing information. You acknowledge that Illume may change its prices at any time.
5. Your Information and Data
Illume only uses your information as described in the Privacy Policy, available at https://illumecandles.com/pages/privacy-policy. We understand the importance of protecting your personal information, but if you object to your information being transferred or used as described in the Privacy Policy, you may not use the Site.
6. Intellectual Property
The Site and any associated content and products are legally protected through copyrights, trademarks, service marks, patents, trade secrets, and other laws. You agree to respect all copyright and other legal notices, information, and restrictions contained in any content accessed through the Site. You agree you will not directly or indirectly copy, reproduce, modify, distribute, create derivative works from, or publicly display the Site without Illume’s prior express written permission. Except for the limited license identified in Section 1 above, you acknowledge that nothing in these Terms grants you any right, title, or interest in any of Illume’s intellectual property.
7. Third-Party Sites and Content
The Site may include content provided by third parties, or links to third-party websites. All statements and/or opinions expressed in these materials, other than the content provided by Illume, are solely the opinions and the responsibility of the person or entity providing those materials. Illume is not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. If you utilize links to other websites, such sites likely have their own terms of service and privacy policy, which may be different from those of Illume. You acknowledge and agree that Illume is not responsible for the content presented by third parties.
9. Our Rights
All rights not expressly granted to you in these Terms are expressly reserved by Illume. This includes the following rights, which we reserve the right to exercise at any time:
- We can make changes to our Site without notice.
- We have the right to decide who is eligible to use our Site.
- We can change our eligibility criteria at any time.
- We can cancel or decline to offer our Site.
- We have the right to cancel any order at any time and for any reason.
You agree that Illume is not liable for any damages that may result from taking any of the above actions.
10. Disclaimer of Warranties
Illume tries to keep the Site working, error-free, and safe, but cannot guarantee that the Site will be secure or that access to or use of the Site will be uninterrupted or free of errors or omissions. Illume uses reasonable care and skill in providing the Site, but the Site and any products provided through the Site are provided without any warranties of any kind.
11. Entire Agreement
The Terms and our Privacy Policy constitute the sole and entire agreement between you and Illume regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.
12. Your Comments and Concerns
This website is operated by Illume Holding Company, LLC at 10501 Elm Creek Blvd N, Maple Grove, MN 55369, US.
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: customers@illumecandles.com.